Execution operator. Built for the hard moments, most useful before they arrive.

I MAKE SURE
WHAT WAS PROMISED
GETS DELIVERED.

Nearly a decade walking into broken execution inside Fortune 500 organizations — finding and actually fixing what wasn't working, at scale. Now doing the same for growing small and mid-market businesses.

Nathan Harris
Why It Works

I fixed systems after failed tech projects, rebuilt how large teams tracked their work, and became the person they called when delivery broke — and the one who made sure it didn't again.

Not because I waited to be assigned the hard problem — because I took ownership of it. Anything in no-man's land, I picked up and drove until it was owned and moving.

The best work I've done is the kind nobody talks about, because nothing broke.

Started through MetLife's competitive technical university program. Five promotions in five years. Associate Director by 25. Four more years at that level before leaving to apply the same skills where they create more leverage.
When to Call Me
01
You know something is off. You can't see it clearly from the inside.
That's exactly where this starts. I come in, find what's actually breaking, and tell you what to fix first.
02
You have a project that keeps getting pushed because you don't have the right person to run it.
I own it. You don't manage it. It gets done.
03
Something significant just changed and execution has to hold.
New ownership, acquisition, aggressive growth push. The moment things shift is the moment execution gets exposed.
04
You need someone whose only agenda is the business.
I don't push change for the sake of it. I take the time to understand the people, the context, and what's actually working before I touch anything.
Before
Leaders react all day. No time to think ahead.
Teams are busy but working on the wrong things.
Nobody knows what's actually in flight.
Strategy lives in a deck. Not in daily work.
The numbers don't match what's really happening.
After
+
Leaders see the business clearly and run it.
+
Work is focused on what moves the needle.
+
One clear view of all active work. No surprises.
+
Execution matches the plan.
+
Systems that keep running after I leave.
Selected Highlights
MetLife + Big 4 Partnership (EY)
$200M+
investment to modernize a $2B ARR business unit. Largest transformation in the industry. The only non-EY operator on the team. Installed a PMO between business and IT to run the program — not just report on it. Owned all executive cadences at SVP and CIO level: prep, decision forums, downstream alignment. Fast decisions, no added overhead.
1,000+
Requests filtered through the only approved pathway for all changes to scope, requirements, and solution design across 50+ teams. This control system was designed to be lightweight enough to move fast and enforced enough to hold — principles still in use at EY Insurance Advisory.
IQVIA — Product Org
$100M
ARR business. Fixed how work gets chosen, not just how it gets delivered. Installed intake guardrails, eliminated 25% of wasted work, and centralized all change through one cadence — reducing friction, aligning siloed teams, and making strategy stick.
900+
Analysts and client service leads across AMER, EMEA, and APAC — each region running on inconsistent metrics. Built the reporting database, data warehouse, and full BI function. Standardized measurement across three continents. Leaders managing people, not spreadsheets.
IQVIA — CIO Org
$15B
Revenue enterprise formed from a major merger. Brought in to recover a failed ERP consolidation — led the rollback, stabilized financial operations, delivered the full platform upgrade, and installed demand governance so it couldn't happen again.
$125M
Enterprise software portfolio across 300+ vendors. Built a single source of truth for all spend — eliminating surprise POs, giving finance reliable forecasting, and creating a clear entry point for every software decision. Governance installed where none existed.
I DON'T ARRIVE WITH
A PLAYBOOK.

These are large-scale accomplishments inside highly political, bureaucratic environments. Although I have playbooks available for many operational situations, creating new or better plays is the name of the game.

I start by understanding how your business actually works — then build around it. The best solution is usually the simplest one that holds, not the most sophisticated one I could sell. Future-proofed where it matters, without overbuilding for where you aren't yet.

I'm not here to tell you how to run your business. I focus on how the work actually gets done — and where it breaks. Then I build the system that lets you run it better.

What Working Together Looks Like
01
Assess
Understand how the business actually works before touching anything. No assumptions — just what's happening on the ground.
02
Clarify
Identify what matters. Cut the noise. Point the team at the right work.
03
Install
Build the systems — visibility, ownership, cadence. Structure that holds without constant intervention.
04
Stabilize
Delivery moves. Work ships. The business stops reacting and starts running.
05
Change Management
New systems fail when people don't trust them. I work alongside the team — not above them — until the change takes root.
06
Leave Clean
Hand off systems your team can operate independently. No dependency on me. That's the point.

Let's talk directly.

If you're at a PE firm, family office, or growing company and this fits a problem you have — reach out. No deck. No pitch. Just a direct conversation.

Left Brain Consulting