Nathan Harris — Execution Systems Operator

Before

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Leaders react all day. No time to think ahead.

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Teams are busy but working on the wrong things.

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Nobody knows what's actually in flight.

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Strategy lives in a deck. Not in daily work.

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The numbers don't match what's really happening.

After

Leaders see the business clearly and run it.

Work is focused on what moves the needle.

One clear view of all active work. No surprises.

Execution matches the plan.

Systems that keep running after I leave.

Why It Works

MetLife. IQVIA. Big 4 partnerships. CIO & Product organizations running at enterprise scale. I fixed systems after failed tech projects, rebuilt how large teams tracked and ran their work, and partnered with some of the best operators in the business. I didn't wait to be assigned the hard problems — I went and found them. Eventually I became the person they called when things broke.

Started through MetLife's competitive technical university program. Five promotions in five years. Associate Director by 25. Four more years delivering at that level.

Selected Highlights

IQVIA — CIO Org

$15^B

$15B revenue enterprise — the product of a major merger between two billion-dollar companies. Brought in to recover a failed ERP consolidation — led the rollback, stabilized financial operations, then drove a full product upgrade. Installed a governance system to manage business stakeholder requests cleanly going forward.

$125^M

$125M Enterprise Business Technology portfolio, 300+ suppliers. The single source of truth for all software running a $15B enterprise. Consolidated updates across all internal vendor owners and corporate finance, managed all business unit requests, and delivered full leadership visibility into cost, performance, contract compliance, and CapEx/OpEx tracking.

IQVIA — Product Org

$100^M

$100M ARR business. Overhauled intake-to-delivery logic, eliminating 25% of wasted work and replacing ad-hoc releases with a single, consistent delivery cadence.

900⁺

900+ analysts and client service leads across 3 regions. Designed the strategy and led implementation of a reporting database, data warehouse, and full business intelligence function — replacing fragmented manual spreadsheets with live dashboards and standardized measurements across the entire organization.

MetLife — Business Line + All Enterprise Departments

$200^M+

$200M+ transformation — the largest in the industry. The only non-EY member embedded on a full Big 4 team. Owned all executive communication cadences, including closed-door SVP and CIO-level sessions across a multi-year program.

50⁺

50+ technology teams running on a change control framework I built and installed at MetLife. Principles still in use at EY Insurance Advisory.

MetLife

IQVIA

Big 4 partnerships · Fortune 500 CIO & Product orgs

The problems at $50M look a lot like $5B.

Major transformation programs, ERP recoveries, business intelligence builds, vendor & software portfolios, executive cadences — and hundreds of smaller initiatives in between.

The kind of volume that only comes from being the person they kept calling back.

The chaos is the same. The gap between strategy and execution is the same. The difference is that mid-market companies rarely have someone who's seen it solved at scale — and knows how to right-size it for where they actually are.

That's the job.

What Working Together Looks Like

Step In

Assess where execution is breaking. No assumptions — just what's actually happening.

Clarify

Identify what actually matters. Cut the noise. Get the team pointed at the right work.

Install

Build the systems — visibility, ownership, cadence. Structure that holds without constant intervention.

Stabilize

Delivery starts moving. Work ships. The business stops reacting and starts running.

Leave Clean

Hand off systems your team can operate. No dependency on me. That's the whole point.

You can't get returns from a business that runs on chaos.

Let's talk directly.